There is no reason and no way that a human mind can keep up with an artificial intelligence machine by 2035. – Gray Scott, Futurist & Techno-philosopher


In 10-15 years time, an Artificial Intelligence (AI) could be helping to run your company. An AI could be “sitting” on your board of directors, at the right-hand of your CEO, informing and guiding major decisions. It could be at the center of your Industry 4.0 manufacturing, or listening in on your customer interactions. It could be assisting virtually everyone throughout your business – operations, RD&E, sales, customer relationships, marketing, manufacturing, supply chains, and innovation. In other words, an AI could be involved in every situation where large volumes of data are used to make complex decisions. If you don’t have AI, your business will not be able to compete with those that do.

This scenario is the inevitable outcome of the looming digital transformation. It is a transition to a world where insights are formed and decisions are made that humans can not do on their own. This is the AI-assisted world that is the result of the Internet of Things, advanced analytics, machine learning, natural language processing, and many other digital technologies being implemented today. The amount and type of data being generated has reached a tipping point: humans are at the limit of our ability to synthesize this data and influence both virtual and physical elements at finer and finer resolutions of space and time. We have created a world in which humans are no longer capable of understanding, much less managing, by themselves. And research has indicated that only 10-20% of companies are prepared for this transition.

How do the transformations that are emerging today impact business performance and how does a company not get left hopelessly behind? What does a business do now in the face of rapidly advancing technologies for which the company does not have existing, well-developed competencies? There are specific things you can do today to start the transition.

Selected Readings

Digital transformation: Retooling business for a new age

A look at four surveys from different companies studying digital transformation. Focus is primarily on B2C businesses but includes some interesting insights for B2B businesses as well.

Original article | Read our short take

The Case for Digital Reinvention

McKinsey identifies five dimensions of digitization and makes the case that the digital divide will widen with aggressive adopters reaping great rewards, and the laggards at risk of failure.

Original article | Read our short take

Digital Transformation of Industries

The World Economic Forum (WEF) provides an analysis of, and recommendations for, digital transformation circa 2016. Highly influenced by Accenture with many insights as well as blind spots and biases.

Original article | Read our short take